Privacy Policy - Gamma Labs

Gamma’s privacy statement

Introduction

We are committed to safeguarding the privacy of our website visitors in accordance with the Data Protection Act 1998 (DPA) and the EU General Data Protection Regulation (GDPR). The purpose of this Privacy Statement is to inform you of our practices with regard to personal data we collect from or about you in connection with our website. We may update this Privacy Statement from time to time at our sole discretion. By using the website, you acknowledge your consent to the practices described herein.

This Privacy Statement applies to gammalabs.ie and other Gamma websites (www.gamma.ie and www.gammarisk.co.uk).

What information do we collect?

In order to provide you with access to certain services or data within our websites, we may require that you provide certain personally identifiable information (PII) (information that identifies an individual either alone or in combination with other data). Gamma is a business to business services company only and collects limited amounts of PII. As such, we only securely collect, process or store information from owners/employees of businesses.

The following are examples of the types of personal information that may be collected directly from you (or someone acting on your behalf):

1. The information you give us.

You may provide us with information in a number of ways by visiting our contact forms, downloading content, submitting requests for information or subscribing to a newsletter. You may provide us with personal information such as name, company name, email address, phone/ mobile phone number, geographical location and possible additional information if you choose to do so in the comments box.

2. Web server logs and analytics.

As is true of most websites, we gather certain information automatically through your use of the website. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring or exit pages, the files viewed on the website (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and clickstream data to analyse trends in the aggregate and administer the site. We use user behaviour analysis software (Google Analytics) to get a better idea of how to improve user experience on our website. We may also report aggregate information; this is statistical data about browsing actions and patterns and does not identify you as an individual.

3. Cookies.

Similar to other commercial websites, we use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We do not use cookies to collect or store personal information. You can change the settings on your browser to refuse all cookies. However, you should note that disabling cookies may result in some parts of the site not working efficiently or in slower downloads.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website.

What do we use your information for?

Gamma will only use the personal data we collect as reasonably necessary for the following legitimate business purposes:
– to allow you to use and interact with the website;
– to inform our continued development of the website;
– to provide quotations, demos, collateral and services to you as our customer;
– to communicate with you in response to your requests for information, answering or dealing with the purpose of the query, or implementation/quotation for the product or service(s) requested and any follow-on service or product dealings in the event of a customer;
– to apply profiling technology which analyses our customers’ engagement with our direct marketing communications, activity and interests so that we can send you content that is relevant to you;
– to send marketing communications related to the services we provide to keep you up to date about important changes to our business; product upgrades, or useful product, service, case study, or digital marketing information, research, tips or advice. These communications may also include details of our products and services (including where we may be resellers of third-party products or services), advise you of news and industry, product or company updates, events, promotions or competitions.
Where we contact you on the basis of legitimate interest, you will be given an option to opt-out of such communications and an option to unsubscribe will also be provided with each communication.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential (we can supply a list of such parties upon request). We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

How do we protect your information?

We have implemented reasonable technical and organisational security measures to maintain the safety of your personal information and to prevent the loss, misuse or unauthorised alteration of any data in our control.

We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once it is received. 

We comply with all applicable data protection legislation (including the Data Protection Act and the General Data Protection Regulation).

We operate and maintain an information security management system (ISMS) to control our information assets appropriately; ISO 27001 certification was achieved in December 2018.

Your rights relating to your information

You have certain rights in relation to the personal information we hold about you. Upon request, we will provide you with details regarding your personal data that has been collected by us or which is under our control.

You have the right to, at any time, withdraw your consent or object to us using your personal information for direct marketing purposes and you may at any time request that the use of your personal information is restricted. You may opt-out of receiving most emails from us by following the “unsubscribe” instructions provided in the emails. Alternatively, you may contact us, as described herein. If you are our customer, you may not be able to opt-out of all emails, including certain administrative or billing communications which are important to the ongoing maintenance of your account.

Information covered by this Privacy Statement may be deleted upon your request, provided that such deletion may impact our ability to provide you with the services. You may also request that we update or correct your personal data by contacting us at the address or email address set out below.

We will only keep your personal information for as long as it is necessary for the purposes for which it has been collected or in accordance with time limits stipulated by law and market practice, unless further retention is necessary for compliance with a legal obligation or for the establishment, exercise or defence of legal claims or unless a specific time period has been communicated.
We will keep limited parts of your personal information which are necessary for marketing purposes until you withdraw your consent, but in no event for longer than two years after our last communication.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at Legal Terms and Conditions.

Eircode Privacy Policy

Please see the following link for details of Eircode code of practice that contains

  • an explanation of the background and context of the Eircode;
  • a description of the sources of the Eircode data;
  • information for you about your right to have incorrect data about you corrected or removed;
  • information about your right to register valid complaints about Eircode services with the Contractor.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

4 Inns Court, Winetavern Street, Dublin 8, D08 XY00, Ireland

info@gamma.ie

+353 1 707 9888